Disability Access Policy

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Additional Needs

Please let a member of the team know if you have any additional needs.

We will try to help and can often make adjustments where possible. If you need additional time you can be offered a longer appointment booking.

Wheelchair Access

Our building is fully wheelchair accessible. There is a lift to access the lower floor.

Language Needs

If you need an interpreter, please let reception know. We are able to access telephone interpreting for most languages. Due to their professional expertise and issues of privacy, this is usually preferable to friends or family helping out. You will need a double appointment to allow time for interpreting.

Disabled Parking – Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.

Care Quality Commission
Overall Rating: Good

Mayfield Surgery
246 Roehampton Lane
Roehampton
London
SW15 4AA

Telephone: 020 8780 5650