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Complaints Policy
How to give feedback or make a complaint about NHS Services
Information for help making a complaint or to provide feedback
There are two ways you can complain about NHS services
- Directly with the NHS service provider. Use our online complaints form
Or
- Directly to the Commissioner of the service South West London Integrated Care Board (SWLICB) via their website
You cannot complain to both
If you are unhappy with the local resolution from either your GP surgery, or the Commissioner, you can complain to the Parliamentary and Health Services Ombudsman
Care Quality Commission
Overall Rating: Good
Mayfield Surgery
246 Roehampton Lane
Roehampton
London
SW15 4AA
Telephone: 020 8780 5650