Access

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Wheelchair Users

Our building is fully wheelchair accessible. There is a lift to access the lower floor.

Language Needs

If you need an interpreter, please let reception know. We are able to access telephone interpreting for most languages. Due to their professional expertise and issues of privacy, this is usually preferable to friends or family helping out. You will need a double appointment to allow time for interpreting.

Additional Needs

Please let a member of the team know if you have any additional needs. We will try to help and can often make adjustments where possible. If you need additional time you can be offered a longer appointment booking.

Loop System

There is a Hearing Loop in reception for use by people with hearing aids and the building has been designed and decorated to make it easier for people with visual problems. We have a disabled toilet and baby change facilities.

• British Deaf Association
• The Deaf Health Charity – SignHealth
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children’s Society

Blind / Partially Sighted

If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• British Wireless for the Blind Fund
• British Blind Sport

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

• Guide Dogs

Other Disability Websites

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS Choices
• Disability Action
• Mencap